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| Solutions in detail - Service Management
Let DMi's engineering staff act as Your IT Department watching your network, upgrading systems, providing patches and asset management. Geographic location no longer matters. Most businesses can't afford a certified, experienced IT staff and as a result wait for things to fail before managing their environment. Large enterprises don't operate that way and our solution suite scales up or down bringing the advantages of a corporate IT staff to everyone.
For the CFO or business manager, this equates to more predictable expenses and it gives you more than one person who has troubleshooting and other information at their fingertips.
We can really protect and maintain your business and improve the value of your IT! To learn how please call us today for service plans and pricing.
Telephones and unified messaging -
DMi is a premier partner of Whaleback Systems to provide Voice over IP business telephone systems. We manage everything including the phone system, phone lines, phones and all adds, moves and changes. You're 100% covered. Whaleback is the only company that successfully manages VoIP and provides co-location centers that hook up to the telephone network so that communication is ultra-clear, quick and reliable.
Everyone notices the sound quality but do they also notice voicemail / email and fax integration that is available to them with the system? For years we have heard that Unified Messaging is hard but with Whaleback and DMi taking care of everything from beginning to end your staff can have all that productivity today.
EMail Defense and Archiving -
A 22 layer filter removes virus, fraud, offensive and SPAM emails and classes them outside of your network and email servers. No hardware or software to download or maintain. Network administrators tell us it's nearly "set it and forget it" technology and once they try our solution they seldom want anything else.
Imagine protecting your network and email from intrusion with little or no effort! And if you need adding in Disaster Recovery or Archiving it can be done with the same ease of use. This is one part of our Unified Defense selection but it's an incredibly powerful piece of that puzzle.
Backup and Recovery -
DMi partners with i365 / Evault (a Seagate company) for Offsite Backup Services, and data deduplicated backup appliances. We offer solutions for IBM Power i systems and Windows systems with this diverse product offering. NEW! March 2011 We now also offer our own managed service backup application solution for Exchange and SQL servers including offline vaulting at our own facility or at one of our partner cloud sites. It stores images on your site and in our vaults for the fastest possible restore and better service than mere offline providers can muster. Hot physical and virtual servers are also possible if it suits your disaster recovery plan. Of course we can help with high availablity or disaster recovery planning.
DMi also partners with Unitrends for backup appliances that support highly diverse environments with mixes of operating systems including various Linux, Unix, Windows and IBM Power i servers. All the offerings can be tailored to the exact needs of any customers Disaster Recovery and Continuity Plans. DMi can even help you create a custom plan based on your budget and sensitivity to down time. Disaster recovery is a balance between the need and the expected budget and it's generally not a canned choice.
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